Refund and Returns Policy
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Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {email} for questions related to refunds and returns.
Return & Refund Policy
At Itsforkiddie, we are committed to delivering exceptional printing solutions while ensuring the highest quality standards. We take pride in providing products that meet your unique printing needs with precision and reliability.
To maintain transparency and fairness, please review our policy regarding returns and refunds :
1. No Returns or Refunds
All sales are final. Due to the customized and print-specific nature of our products, we do not accept returns or offer refunds once an order has been completed.
2. Damaged or Incorrect Items
In the rare event that you receive a damaged or incorrect product, please contact us at +91 9447193147, within 24 hours of delivery. A mandatory unboxing video is required to validate your claim. Upon approval, we will arrange for a replacement.
3. Replacement Process
Approved claims for damaged or incorrect items will be processed promptly. A replacement will be shipped within 2–7 business days after receiving the original item in its original packaging and condition.
4. Customer Responsibility
Customers are responsible for ensuring the safe return of any items eligible for replacement. Please use a reliable, trackable shipping method to prevent any transit issues.
5. Final Note
We encourage you to review all product specifications before placing an order. At Sprinta, we are dedicated to providing high-quality printing solutions that meet your expectations.
Thank you for choosing Itsforkiddie. If you have any questions, our team is always here to assist you.